FAQs - Frequently Asked Questions
|How big is the Comfort-U?|
Standard Comfort-U Dimensions:
Length: 64" long in each "leg"
Width: 10.5" wide on each "leg"
Weight: 10 lbs
Petite Comfort-U Dimensions:
Length: 44" long in each "leg"
Width: 9" wide on each "leg"
Weight: 5 lbs
I am petite, which pillow is right for me?
Petite individuals, typically 5'2" or smaller and/or a small frame, may want the petite pillow. It is personal preference, however. Some people prefer the pillow to extend all the way down between their ankles, while others who are petite find the bigger pillow to big and heavy. If in doubt still, use our contact us form to ask us your specific question.
Why is the Comfort-U Body Pillow so special?
The Comfort-U Body Pillow was designed for anyone wanting to sleep better. It cradles you in comfort, from the front, to the back. Whether lying on your side, back or stomach, it can be shaped to fit your needs. The special filling is hypoallergenic, can be machine washed, and is designed for years of great use. The Comfort-U Body Pillow is available in two sizes, Regular and Petite.
Is there a warranty?
All products are warranted against manufacturer defects for a period of one year from the date of purchase.
What is the return policy?
If for some reason you are not completely satisfied with your purchase, feel free to return it in itís original condition within 30 days from the date of purchase for a refund minus a 20% restocking fee. You are responsible for your return shipping costs. To return an item, contact us, and indicate the reason for your return. We will process your return and e-mail you an address to which you can ship the returned item. All returns must be accompanied by the packing slip. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
NOTE: PLEASE INCLUDE THE ORIGINAL ORDER NUMBER IN THE SUBJECT LINE WITH ALL CORRESPONDENCE.
How do I wash the Comfort-U?
Click here for washing instructions!
Is the Comfort-U hypoallergenic?
Yes, the Comfort-U is filled with hypoallergenic Fusion Fiberfill. And since the Comfort-U is machine washable, it helps eliminate dust mites!
Will the Comfort-U really help ease my pain?
Our customers continue to be amazed by the way Comfort-U has changed their lives. Visit our Testimonials section to read more about what our customers have to say.
What kind of filling is inside the Comfort-U?
The Comfort-U is filled with Fusion Fiberfill and it is the single most important feature of the Comfort-U Body Support Pillow. Itís what makes the Comfort-U so extraordinary. Fusion Fiberfill is an amazing man-made material thatís the closest thing to a ďnatural syntheticĒ ever developed for a pillow filling. In fact, it surpasses what man or nature has to offer. It is the perfect substitute for goose down, polyester or foam. Fusion Fiberfill is comfortable like down yet completely hypoallergenic. And unlike down or polyester, Fusion Fiberfill remains fluffy even after repeated machine washings. This unique filling fluffs up like new again and again, so it molds to your shape and then is easily fluffed back to its original form, time after time, year after year.
The Comfort-U used to be filled with Fossfill. All new Comfort-U's are filled with Fusion Fiberfill. If you find a pillow with Fossfill, it is old stock and was manufactured prior to 2008.
Do you ship to countries outside the United States?
YES, we ship all over the world. Once you are in the Shopping Cart and ready to check out, you will see a link to choose "International Checkout". Then follow the instructions.
Why should I purchase from this website, www.mycomfortu.com?:
We were one of the first website to sell the Comfort-U body pillow on the Internet, since 1999. We offer a great value and very personalized service. Your happiness is our first priority. Our customers frequently return for further purchases from us because they are so happy.